AI startup Conifers announces an agent-led platform to enhance SOC operations for MSPs

Conifers.ai, an emerging leader in agentic AI for security operations, last week launched a new platform designed to empower managed security service providers (MSSPs) to scale more efficiently and profitably. The program leverages Conifer's CognitiveSOC™ platform to deliver fast, accurate, and context-rich investigations, helping MSSPs reduce incident response times and improve margins in an increasingly AI-driven threat landscape.

“We built Conifers to address real pain points—pressure to do more with less while delivering top-tier protection,” said Tom Findling, co-founder and CEO of Conifers. “Our agentic AI platform enables MSSPs to operate at scale without compromising quality.”

Designed for the realities of today’s SOCs

As attackers become more sophisticated and begin leveraging AI themselves, security teams are forced to act faster with greater precision. Conifers meets that challenge by enabling SOC teams to automate high-quality investigations across complex, multi-tier incidents—dramatically reducing triage time and improving operational consistency.

Unlike many tools that focus solely on low-tier alerts, Conifers supports the full spectrum of SOC incidents, including difficult tier-three investigations. Early adopters report up to an 87% reduction in end-to-end investigation time.

The platform’s multi-tenancy and nested tenant architecture make it especially suited for MSSPs managing many customers across diverse environments. It allows each client to retain tailored baselines and knowledge, while centralized dashboards deliver actionable insights to prove ROI and drive retention.

Key benefits include:

• Increased client capacity without additional headcount

• Expanded tiered service offerings with seamless integration into existing stacks

• Predictable and MSSP-friendly pricing to improve profit margins

• White-glove onboarding support and customer-specific dashboards

• Improved detection-to-resolution accuracy for better retention and upsell opportunities

“With Conifers, we’re no longer choosing between scale and quality,” said Rutger de Boer, CTO of Dutch Technology eXperts. “The platform gives us deep investigations at speed, tailored for each client.”

“Conifers doesn’t just automate—it augments,” added Edmund How, CEO of ONESECURE. “It brings context and intelligence to every alert, helping our SOC operate smarter, not just faster.”

Recognized by Gartner, ready for market

Conifers was recently named a Sample Vendor in Gartner’s “Emerging MDR Trends” report, validating its potential to reshape the managed detection and response (MDR) market. The report highlights the rise of agentic AI and its power to increase effectiveness while reducing operational friction.