

From Bits to Atoms: Michael Dell unveils sovereign on-prem AI infrastructure and "Deskside" Agentic AI
Dell Technologies wrapped up its annual flagship conference, Dell Technologies World 2026, in Las Vegas, leaving no doubt about the company’s strategic trajectory. Under the guiding theme of shifting "from bits back to atoms," Chairman and CEO Michael Dell and Vice Chairman Jeff Clarke laid out a massive infrastructure roadmap designed to pull artificial intelligence out of the public cloud and plant it firmly within local corporate data centers. Editorial credit: miss.cabul


WatchGuard introduces Rai, an always-on AI coworker for MSSPs
WatchGuard Technologies has unveiled Rai, a new agentic AI digital workforce designed specifically for managed service providers (MSPs) looking to automate threat detection and response operations. The company introduced Rai during its EMEA Impact 2026 Partner Conference in Dubrovnik, Croatia, positioning the platform as a major shift from traditional “assistive AI” tools toward autonomous cybersecurity operations. What Rai does According to WatchGuard, Rai functions as an al


IT on autopilot: Kaseya unveils industry’s first "Agentic" IT management platform
12. MSP Kaseya has officially moved the goalposts for IT automation, debuting what it calls the industry’s first Agentic IT Management Platform. Announced at the Kaseya Connect Global event on April 28, 2026, the new system shifts away from simple "AI assistants" toward autonomous digital specialists capable of running entire IT workflows without human intervention. The platform is powered by Kaseya Intelligence, a new engine trained on a massive proprietary dataset including


Acronis launches GenAI Protection to secure the MSP frontier
Acronis has officially launched "GenAI Protection," a new security suite designed to give Managed Service Providers (MSPs) the tools to monitor, govern, and secure generative AI usage across small and medium-sized business (SMB) environments. Announced on April 22, 2026, the solution marks the first major release under the new Acronis Cyber Workspace initiative. The launch addresses a critical "blind spot" for MSPs. While over 50% of employees are now using generative AI tool


WatchGuard and Halo partner to automate MSP workflows from "Alert to Invoice"
WatchGuard Technologies and Halo have announced a strategic partnership and deep integration aimed at solving the "operational friction" that plagues managed service providers (MSPs). By linking WatchGuard Cloud with HaloPSA, the two companies are providing a unified workflow that automates the entire lifecycle of a security incident, from the initial threat detection to the final client invoice. The integration, announced on April 14, 2026, arrives at a time when MSPs are st






























