Kaseya unveils AI-Powered 'Digital Workforce,' acquires INKY, and revamps backup with SIRIS 6

Kaseya, the leading provider of IT management and cybersecurity software for Managed Service Providers (MSPs), kicked off its sold-out DattoCon 2025 conference with a slew of major announcements, signaling an aggressive, AI-first push across its entire portfolio. The headline moves include a high-profile acquisition, a revolutionary automation tool, and a complete overhaul of its backup and disaster recovery (BCDR) offerings.

The theme of the conference was empowering MSPs to achieve enterprise-caliber protection and efficiency at SMB-friendly costs.

Acquisition: AI-powered email security with INKY

Kaseya announced the immediate acquisition of INKY, a pioneer in AI-driven email security. The strategic move aims to fortify the most common attack vector for SMBs - email.

INKY’s platform uses generative AI and behavioral analysis to detect sophisticated phishing, impersonation, and conversation hijacking attacks that often bypass traditional filters. The solution will now be integrated across the Kaseya platform, allowing it to leverage Kaseya’s global data ecosystem for deeper threat correlation and faster response times.

Users can either use it as a standalone solution or as part of the Kaseya 365 User license.

The acquisition effectively replaces Kaseya's previous email security product, Graphus.

Automation: The AI-powered 'digital workforce'

Looking to the future of IT service delivery, Kaseya previewed its AI-powered Digital Workforce, a new category of intelligent automation featuring:

• Agentic reasoning: This revolutionary offering consists of "digital specialists" that use agentic learning systems to understand, assess, and act, mimicking the decision-making capabilities of a top-tier human technician.

• Autonomous IT: The goal is to offload universal pain points and complex troubleshooting from human staff, reducing manual workload and boosting efficiency.

Limited availability for the Digital Workforce is slated to begin in Spring 2026.

Backup revolution: Datto SIRIS 6 and identity protection

Kaseya made significant investments in its core backup and disaster recovery (BCDR) portfolio, introducing new hardware and essential cloud protection:

• Datto SIRIS 6: The new BCDR appliance was unveiled as the most powerful and value-focused backup appliance in the industry, designed to provide faster recovery times and broader workload support at a competitive cost.

  
  

• Datto backup for Microsoft Entra ID: Addressing a critical security gap, this new solution is purpose-built to protect identity data (users, groups, and roles) within Microsoft Entra ID (formerly Azure AD). It allows MSPs to rapidly restore identity configuration following accidental deletions, misconfigurations, or attacks, and will be included free in Kaseya 365 User.

Pricing reform and the future ahead

In a move driven directly by partner feedback, Kaseya announced that, effective December 2025, it will end the contentious High Watermark pricing policy for flagship products like Datto RMM, SaaS Protection, and Autotask, shifting to a more flexible committed minimum quantity model.

Kaseya CEO Rania Succar emphasized that the announcements place MSPs at a "once-in-a-generation crossroads," positioning the Kaseya platform as the indispensable partner for navigating the shift toward an AI-led, hyper-secure business model.